AI Chatbots, Tool Integrations & Email Automation for Health and Care Professionals
I build the automations, integrations, and chatbots that make your health business run smoothly in the background, so you and your team can stay focused on the work that actually needs a human.
What I build
AI Chatbots for Health Practice Websites
A custom AI chatbot embedded on your website handles patient or client enquiries around the clock, your services, fees, location, eligibility, and booking process, answered instantly without anyone picking up the phone.
Built in Voiceflow, trained on your specific practice, and branded to match your site. Users get a real response at 11pm on a Sunday. You start Monday morning without a backlog.
Integrations & Workflow Automation
Most allied health practices run on Cliniko, Halaxy or similar but most of them are only using a fraction of what's possible when you connect it to the rest of your tools.
I build automations that connect Cliniko (or else) to your website, your CRM, your intake forms, and your communication tools. Cancellations fill automatically. New patient enquiries flow straight into your system. Nothing falls through the cracks.
Email Automation for Health Practices
Email is still one of the most effective ways to stay in front of your patients between appointments, but most businesses either don't send anything, or send it inconsistently when someone finally finds the time.
I set up email automations that run without you touching them: welcome sequences for new patients, seasonal health content, and post-appointment follow-ups. Written in your voice, scheduled in advance, and connected to your patient data where possible.
Tool Integrations & Connected Workflows
Half the admin burden in a health practice comes from tools that don't talk to each other, data entered twice, enquiries that live in the wrong inbox, forms that don't connect to anything.
I map out how your tools should work together and build the connections that make it happen.
Why health and care is different
Automation built for an e-commerce store or a sales team doesn't belong in a health practice. The language is wrong, the patient journey is different, and the compliance considerations are real.
Your patients aren't leads in a funnel. They're people managing pain, navigating a diagnosis, or caring for someone they love. Every automated message that leaves your practice, every chatbot response, every email, every reminder, needs to reflect that. Professional without being cold. Helpful without overstepping.
That's the standard I build to. And because I work exclusively in health and care, I already understand the context. You won't be explaining your world to me from scratch.
Who I am?
I am a branding designer and web developer who believes your online presence should feel as professional and warm as the care you deliver.
For over 8 years, I've partnered with businesses ready to take their digital presence seriously and now I focus exclusively on the people who dedicate their lives to caring for others. Allied health practitioners, aged care providers, maternal and child health professionals.
What makes my work different? I understand that health is personal. Your patients are choosing someone to trust with their wellbeing and that decision often starts with your website. I build online presences that feel clean, human and credible from the first click.
From complete brand identities and modern websites to smart automation that keeps your practice running after hours, I combine design, development and strategy in one place, without the overhead of an agency.
When I'm not designing, you'll find me stargazing, hunting for the perfect coffee, or walking the beaches and hinterland with my dogs. I'm based in Queensland and proud to work with practitioners across Australia.
A dog person
Enjoy exploring
Hi, it's me :)
See my work in action
Every project you see here was built for a real practice, with a real brief, and is live and working today.
Solecare Podiatry:
Brand Identity & Website, AI Chatbot for a New Practice
Solecare came to me with nothing: no logo, no website, no visual identity.
I built their brand from the ground up. The identity draws on royal blue and warm neutrals, clinical enough to be taken seriously, approachable enough to welcome everyone. Then came the website: structured around the conditions patients actually search for, with a clear path to booking on every page.
The result is a practice that looks established from day one.
Szabo:
Website & Digital Presence for a Dementia Care Provider
Szabo Health Care Group needed a corporate presence that could hold together a growing portfolio of care brands, supported living, disability housing, and dementia care, under one cohesive identity.
I developed the full brand architecture for both entities, built the corporate site with investor relations, CMS, and entity pages, and launched Sally: a Voiceflow-powered chatbot trained on dementia care FAQs with lead capture and conversation continuity built in.